TERMS AND CONDITIONS
Last updated: November 22, 2025

These Terms and Conditions ("Terms") govern the use of the website https://techsapiens-community.com/ ("Website") and the purchase of tickets for the events organized by Individual Entrepreneur Natallia Chauko. By accessing the Website and purchasing a ticket, you agree to be bound by these Terms.

1. COMPANY INFORMATION (MERCHANT)

In accordance with Georgian Law on Electronic Commerce, the details of the service provider are as follows:
  • Legal Name: Individual Entrepreneur Natallia Chauko
  • Identification Number (ID): 345802811
  • Legal Address: Pirosmani street 18a - 196, Batumi, Georgia
  • Phone: +995 591 120 840
  • Email: techsapiens.community@gmail.com
  • Working Hours: Monday - Friday, 10:00 - 19:00 (GMT+4)

2. SERVICES AND PRODUCTS

We sell admission tickets for IT conferences, meetups, and networking events (specifically "AI Sync Up Day").
  • Type of Product: Digital Service / E-ticket.
  • Currency: All prices are indicated in Georgian Lari (GEL) unless stated otherwise.
  • 3. ORDERING AND PAYMENTTo purchase a ticket, the user must provide accurate personal information (Name, Surname, Email).
  • Payments are processed securely via UniPay. We accept major credit and debit cards (Visa, Mastercard).
  • We do not store your credit card details. All payment data is processed by the payment gateway provider.

4. DELIVERY POLICY (TERMS OF DELIVERY)

Since our products are digital, no physical shipping is required.
  1. Method: Tickets are delivered electronically via email and/or messenger (Telegram) provided during registration.
  2. Timing: The digital ticket (QR code or Registration Confirmation) is sent immediately after the payment is successfully confirmed.
  3. Non-receipt: If you do not receive your ticket within 1 hour of payment, please contact us at the email or phone number listed in Section 1.

5. REFUND AND CANCELLATION POLICY

We understand that plans can change. Our refund policy is as follows:
  • Full Refund: You can request a full refund up to 7 days before the event start date. To request a refund, email us at [Ваш Email] with your order details.
  • Non-Refundable: Tickets are non-refundable if the cancellation request is made less than 7 days before the event.
  • Event Cancellation: In the unlikely event that the conference is canceled by the organizer, a full refund will be issued to all attendees automatically.
  • Transferability: If you cannot attend, you may transfer your ticket to another person by notifying us at least 24 hours before the event.

6. PRIVACY AND DATA PROTECTION

We respect your privacy. Personal data collected during registration (Name, Email, Phone) is used solely for:
  1. Processing your ticket order.
  2. Sending event updates and information.
  3. Verifying your identity at the event entrance.
  4. We do not sell or share your personal data with third parties for marketing purposes without your consent.

7. CODE OF CONDUCT

By attending our events, you agree to treat all participants, speakers, and staff with respect. The organizer reserves the right to deny entry or remove any person who violates these norms or behaves aggressively, without a refund.

8. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Georgia. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts of Georgia.